BlogA little prep before your cleaners arrive goes a long way. It means your team can spend time on detail cleaning—not hunting for bins, moving piles, or guessing where to park. Use this quick, practical guide to get the best value (and the best finish) from your professional clean.
(Internal links to add as you publish: “Regular Cleaning” → /services/regular-cleaning, “Deep Cleaning” → /services/deep-cleaning, “End of Lease Cleaning” → /services/end-of-lease-cleaning.)
24–48 Hours Before: Quick Prep
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Confirm the scope & checklist
Know exactly what’s included (e.g., bathrooms, kitchen, floors) and what’s an add-on (oven, blinds, inside fridge).
Internal link: “Cleaning Checklist” →/resources/checklists/standard-and-deep-cleaning -
Share access details
Provide key/lockbox codes, building entry instructions, gate numbers, and parking notes.
Internal link: “Contact Us” →/contact -
Secure pets
Arrange a safe room or yard, or plan a brief outing during the service. Mention any pet sensitivities. -
Special instructions
Flag delicate surfaces (e.g., natural stone, oiled timber), preferred products, or rooms to prioritise.
Internal link: “Eco/Green Cleaning” →/services/green-cleaning
On the Day: 10-Minute Tidy (Not a Clean!)
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Clear surfaces & floors
Put away toys, clothes, paperwork, dishes, and benchtop clutter. This enables detail dusting and edge-to-edge mopping. -
Empty or label bins
If you want liners replaced, leave them out and point to bin locations (kitchen, bathrooms, study). -
Collect dishes & laundry
Decide whether these are included or not. If excluded, keep them out of wet areas to speed up bathroom and kitchen work. -
Point out priorities
A quick walkthrough helps: “Please focus on the main bathroom grout and the kitchen splashback.” -
Set the environment
Turn on lights in dim rooms; open windows or set ventilation to help drying.
What Cleaners Bring vs. What You Provide
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We bring: Commercial-grade vacuums (often HEPA filtration), microfibre systems, pH-appropriate chemicals, colour-coded cloths, mops, and safety gear.
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You can provide (optional): Preferred eco products, specialty stone cleaner, or access to hot water if needed.
Internal link: “Our Quality Assurance” → /about/quality-assurance
Preparing Specific Areas
Kitchen
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Clear benchtops so the team can sanitise and polish.
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Remove oven trays if you’ve booked an oven clean.
Internal link: “Add-On Services” →/services/add-ons
Bathrooms
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Remove toiletries from showers and vanities.
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Mention areas with heavy scale or mould so the team allocates time appropriately.
Internal link: “Deep Cleaning” →/services/deep-cleaning
Bedrooms & Living Areas
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Pick up small items from the floor so vacuuming reaches edges and under furniture.
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If you prefer beds made a certain way, leave fresh linen out.
Balcony/Outdoors
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Move fragile pots/decor; note any drainage issues.
Internal link: “Builders & Renovation Cleaning” →/services/builders-cleaning(if you need post-reno dust removal)
If You’ve Booked a Deep Clean or End of Lease
Deep cleans and move-outs are more detailed and time-consuming. To help:
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Empty cupboards if you’ve requested inside cabinets.
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Defrost/empty the fridge or freezer if interior cleaning is booked.
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Leave blinds and window tracks accessible.
Internal links: -
“End of Lease Cleaning” →
/services/end-of-lease-cleaning -
“Deep Cleaning” →
/services/deep-cleaning
Safety & Access Essentials
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Parking: Tell us where to park safely and legally (height limits, visitor bays).
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Alarms: Share codes/instructions to avoid accidental triggers.
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Valuables: Secure documents, jewellery, and devices for peace of mind.
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Kids & pets: Keep clear of wet floors and equipment for safety.
After the Clean: Quick Checks
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Walkthrough & sign-off
Do a quick tour with the team leader and mention any touch-ups while the team is still on-site. -
Air & dry
Leave windows slightly open or use exhaust fans to help floors and showers dry. -
Set your frequency
Weekly, fortnightly, or monthly keeps results consistent—deep cleans every 3–6 months.
Internal link: “Regular Cleaning” →/services/regular-cleaning
FAQs
Do I need to be home?
No—just provide access details and any special notes. We can lock up and send a completion update.
Internal link: “Contact Us” → /contact
Will you move heavy furniture?
We move light, safe-to-shift items. For large/heavy furniture, please advise in advance for a safe solution.
Can you use my products only?
Yes, if requested. Please leave them out clearly, and note any allergies/sensitivities.
Internal link: “Green Cleaning” → /services/green-cleaning
What if something was missed?
We stand by a re-clean policy for missed items within a reasonable timeframe—just let us know.
